![]() The complaint quotes 365’s website as saying that, through its “nationwide network backbone, 365 delivers low latency service, lower transport costs and supports disaster backup plans” and that, among other things, it promised its clients “Disaster Recovery as a Service” as well as “Comprehensive cloud or hybrid backup solutions.” The complaint alleges it also claimed “365 Data Centers delivers a cloud-ready, secure disaster recovery solution for mission-critical applications.”ĭespite these and other promises, the complaint alleges, “The Ransomware Attack permanently prevented access to cloud infrastructure and contends that the entire infrastructure must now be rebuilt. ![]() These kinds of services help businesses do serve their customers and do what they need to do online. A Nationwide Subclass has also been defined for all such individuals and businesses located in the US.Īccording to the complaint, 365 offers small and medium-sized businesses colocation (rented space for servers and other hardware), network connectivity and IP services (on how data packets move through a network), cloud services (services made available from cloud computing providers’ servers), and other services. The Nationwide Class is all individuals and businesses who are clients of 365 Data Centers who experienced disruptions in service or were otherwise affected by the ransomware attack against 365 Data Centers that began on May 14, 2022. The complaint alleges that 365 did not secure its systems and data from cyberattacks, causing them ongoing losses and possible legal liability. Unfortunately, on May 14, 2022, 365 suffered a ransomware attack that caused its entire cloud network to shut down and destroyed its clients’ data and infrastructure. The defendant in this case, 365 Data Centers Services, LLC, provides what the complaint for this class action calls hybrid data services to other businesses.
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